All sectors Presentation Student experience

From NZ with love: Delivering on our brand promise of a transformational student experience


Tue 22 August 2017 1:30 pm - 2:10 pm

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Hayley Shields
Henry Matthews

The success story of the international education industry in New Zealand is predicated on a positive student (customer) experience. Students who thrive and succeed become lifelong advocates for New Zealand education and are key to the long term sustainability of our brand.

We’ve been doing a good job no doubt, but how do we go from good to great? 

Study Auckland and Education New Zealand partnered in a significant design process to explore this question. What we discovered has meaning for all providers and agencies in New Zealand who are invested in delivering on the promise of a unique New Zealand student experience that will change lives for the better.